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faq
How are my crackers Packaged?
Each box contain six crackers of the design you have selected.
Got burning questions? Check out Dragonfly Crackers FAQs! From crackers to eco-fun, find answers to all your festive curiosities. Unconventional? Absolutely. Just like our crackers
How Do I Track my Order?
Excited to know where your crackers are? Once your order ships, we'll send you a tracking link via email. Just click on that link to follow your crackers' journey to you!
Got burning questions? Check out Dragonfly Crackers FAQs! From crackers to eco-fun, find answers to all your festive curiosities. Unconventional? Absolutely. Just like our crackers
I'm Outside Kenya, Can I Purchase Your Crackers?
Absolutely! While our primary shipping focus is within Kenya, we’re happy to accommodate international orders. If you’re outside Nairobi but within Kenya, we offer reliable courier services via Wells Fargo or G4S for a flat rate of KSH 850. For those outside Kenya, please email us at info@dragonflycrackers.com for tailored delivery options and cost estimates. For East African countries, we partner with trusted freight forwarders to ensure safe and timely delivery. International shipping costs may include additional duties, taxes, and customs charges, which are the responsibility of the customer. Though international shipping might take longer due to customs processes, we’ve successfully exported to the UK and Europe in the past. Feel free to reach out for more details—we’d love to help bring Dragonfly Crackers to your celebration!
Got burning questions? Check out Dragonfly Crackers FAQs! From crackers to eco-fun, find answers to all your festive curiosities. Unconventional? Absolutely. Just like our crackers
I want branded crackers, how do i place an order?
Customizing crackers for your special event? Absolutely! Just drop us an email at info@dragonflycrackers.com with your request, and our team will get back to you with all the details on how to make your branded crackers dreams come true!
Got burning questions? Check out Dragonfly Crackers FAQs! From crackers to eco-fun, find answers to all your festive curiosities. Unconventional? Absolutely. Just like our crackers
How are Shipping & Delivery done?
Shipping is available for orders within Kenya. Standard orders are charged at KSH 600/- within Nairobi while counties within the country are shipped via Wells Fargo or G4S. For international orders, please email us at info@dragonflycrackers.com for delivery options and costs. For orders in East Africa, we use a trusted freight and forwarder, so please contact us. Please note that international shipping can be costly. Customers are responsible for all shipping, duties, taxes, and customs charges. Shipping Restrictions: Dragonfly Crackers ships packages Monday through Friday. We do not ship on weekends (Saturday & Sunday) or national holidays.
Got burning questions? Check out Dragonfly Crackers FAQs! From crackers to eco-fun, find answers to all your festive curiosities. Unconventional? Absolutely. Just like our crackers